How can I effectively gather user feedback for my freemium product?

How can I effectively gather user feedback for my freemium product?

You can gather user feedback through surveys, in-app prompts, and user interviews. What specific methods are you considering?

I was thinking about using in-app surveys. Do you have tips on how to design them?

Absolutely! Keep surveys short, ask clear questions, and offer incentives for completion. Would you like examples of effective questions?

Yes, that would be helpful. What kind of questions should I include?

Include questions about user satisfaction, feature requests, and usability. For example, 'What features do you use most?' or 'What improvements would you like to see?'.

Thanks! How often should I send these surveys?

It's best to send surveys after significant interactions, like feature releases, or periodically, such as every quarter.