What is the difference between user feedback and usability testing?
User feedback is subjective input from users about their experience, while usability testing is a structured evaluation of how users interact with a product.
Can you give me examples of each?
Sure! User feedback could be comments from surveys or reviews, while usability testing might involve observing users as they complete tasks on a website.
Which one is more important for product development?
Both are important! User feedback helps understand user satisfaction, while usability testing identifies specific usability issues.
How can I effectively gather user feedback?
You can gather user feedback through surveys, interviews, focus groups, or by monitoring social media and online reviews.
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