What are some effective user interview techniques?

What are some effective user interview techniques?

Effective user interview techniques include open-ended questions, active listening, and creating a comfortable environment.

Can you give me examples of open-ended questions?

Sure! Examples include: 'Can you describe your experience with our product?' or 'What challenges do you face in your daily tasks?'

How do I ensure participants feel comfortable during the interview?

To ensure comfort, start with casual conversation, assure confidentiality, and express genuine interest in their feedback.

What should I avoid during user interviews?

Avoid leading questions, interrupting the participant, and making assumptions about their responses.