What are the best user testing tools for eCommerce?
An example of an AI chatbot conversation about user testing tools for eCommerce.
What are the best user testing tools for eCommerce?
Some popular user testing tools for eCommerce include Hotjar, UserTesting, and Crazy Egg. They help analyze user behavior.
How do these tools improve the shopping experience?
These tools provide insights into user behavior, allowing you to identify pain points and optimize the shopping journey.
Can you explain how to use Hotjar for my online store?
Sure! With Hotjar, you can set up heatmaps to see where users click, record sessions to watch user interactions, and gather feedback through surveys.
Are there any free options available?
Yes, tools like Google Analytics offer free features for tracking user behavior, and Hotjar has a free plan with limited features.
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