How can I effectively train users for new software implementation?
To effectively train users, start with a clear training plan that includes hands-on sessions, documentation, and support.
What are some best practices for creating training materials?
Best practices include using clear language, incorporating visuals, and providing real-life scenarios for better understanding.
How long should the training sessions be?
Training sessions should ideally be 1-2 hours long, allowing for breaks and interactive activities to keep users engaged.
What follow-up support should I provide after training?
Follow-up support can include Q&A sessions, access to a knowledge base, and regular check-ins to address any ongoing issues.
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