How can I use empathy to persuade others effectively?
Using empathy in persuasion involves understanding the feelings and perspectives of others. It helps build trust.
Can you give me an example of how to apply this in a conversation?
Sure! If you're trying to convince a colleague to support your project, start by acknowledging their concerns and showing that you understand their viewpoint.
What if they still disagree after I show empathy?
If they still disagree, ask open-ended questions to explore their objections further. This shows you value their opinion and may lead to a compromise.
Are there any specific phrases I should use?
Yes! Phrases like 'I understand how you feel' or 'That makes sense, can you tell me more about your concerns?' can be very effective.
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