How can I use metrics to improve my business decisions?
Using metrics helps you analyze performance, identify trends, and make data-driven decisions.
What specific metrics should I focus on?
Key metrics include customer acquisition cost, lifetime value, conversion rates, and net promoter score.
How do I collect these metrics effectively?
You can use tools like Google Analytics, CRM software, and customer feedback surveys to gather data.
Can you give an example of a decision influenced by metrics?
Sure! A company might decide to increase marketing spend on channels with the highest conversion rates.
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