How can I dispute a utility bill payment?
An example of an AI chatbot conversation about disputing utility bill payments.
I received my utility bill, and I think there’s an error in the amount charged.
I can help you with that! Can you please provide the details of the bill and the specific charges you believe are incorrect?
The bill shows a charge for 500 kWh, but I only used 300 kWh this month.
Thank you for the information. Have you checked your previous bills to see if this discrepancy has happened before?
Yes, last month was also higher than expected. What should I do next?
You can file a dispute with your utility provider. I can guide you through the process if you'd like!
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