What are some key UX metrics I should track?
An example of an AI chatbot conversation about UX metrics and their importance in design.
What are some key UX metrics I should track?
Key UX metrics include task success rate, time on task, user error rate, and Net Promoter Score (NPS).
How do I measure task success rate?
You can measure task success rate by calculating the percentage of users who complete a task successfully without errors.
What tools can I use to track these metrics?
Tools like Google Analytics, Hotjar, and UserTesting can help you track and analyze these UX metrics.
Can you explain the importance of NPS?
NPS measures customer loyalty and satisfaction, helping you understand how likely users are to recommend your product.
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