What are the key UX metrics I should track?
An example of an AI chatbot conversation about UX metrics and evaluation techniques.
What are the key UX metrics I should track?
Key UX metrics include user satisfaction, task success rate, time on task, and Net Promoter Score (NPS).
How do I measure user satisfaction effectively?
You can measure user satisfaction through surveys, interviews, and usability testing, focusing on user feedback.
What tools can I use to track these metrics?
Tools like Google Analytics, Hotjar, and UserTesting can help you track and analyze UX metrics.
Can you explain the importance of task success rate?
Task success rate indicates how effectively users can complete tasks, reflecting the usability of your design.
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