What are some effective UX research case studies?
There are several impactful UX research case studies. For instance, the redesign of the Airbnb website significantly improved user engagement.
Can you tell me more about the Airbnb case study?
Sure! The Airbnb case study focused on user interviews and usability testing, which revealed pain points in the booking process.
What methods were used in that case study?
They used methods like user interviews, A/B testing, and heatmaps to gather data and understand user behavior.
Are there any other notable case studies?
Yes, the Dropbox onboarding experience is another great example, where they simplified the process to increase user retention.
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