How can I dispute my water bill?
To dispute your water bill, you should first gather all relevant documents, such as your previous bills and any evidence of unusual usage.
What if I think there was a mistake in the meter reading?
If you suspect a meter reading error, contact your water provider immediately. They can send someone to check the meter.
How long does the dispute process usually take?
The dispute process can vary, but it typically takes 2-4 weeks for the water company to investigate and respond.
Can I get a refund if my dispute is successful?
Yes, if your dispute is successful, you may receive a refund for the overcharged amount on your bill.
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