What are common biases in reviews?

What are some common biases that people have when writing reviews?

Some common biases include confirmation bias, where reviewers only highlight information that supports their views, and the halo effect, where a positive impression of one aspect influences the overall rating.

Can you explain confirmation bias a bit more?

Sure! Confirmation bias occurs when reviewers focus on information that confirms their pre-existing beliefs while ignoring contradictory evidence. This can lead to skewed reviews.

What about the halo effect? How does it work?

The halo effect is when a positive experience in one area, like customer service, influences the overall perception of a product, even if other aspects are lacking.

Are there any other biases I should be aware of?

Yes, there's also negativity bias, where negative experiences are given more weight than positive ones, and social proof bias, where people rely on others' opinions to form their own.