What are my rights as a public transport passenger?
An example of an AI chatbot conversation about passenger rights on public transport.
What are my rights as a public transport passenger?
As a public transport passenger, you have several rights, including the right to safe travel, access to information, and assistance if needed.
What should I do if my bus is late?
If your bus is late, you have the right to inquire about the delay and seek alternative transport options if necessary.
Can I get a refund for a ticket if the service was poor?
Yes, many transport services offer refunds or compensation for poor service, but it depends on their specific policies.
What if I face discrimination while using public transport?
You should report any discrimination to the transport authority, as it is illegal and they are obligated to address it.
Are there any special rights for disabled passengers?
Yes, disabled passengers have specific rights, including accessible transport options and assistance from staff.
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