Can you share some success stories of design thinking in healthcare?
Sure! One notable success story is the redesign of the patient experience at the Mayo Clinic, which used design thinking to streamline processes and improve patient satisfaction.
What specific changes did they implement?
They focused on creating a more patient-centered environment, simplifying appointment scheduling, and enhancing communication between staff and patients.
Are there any other examples?
Yes, another example is the use of design thinking at Stanford's d.school, where they developed innovative solutions for managing chronic diseases.
How did design thinking impact patient outcomes?
Design thinking led to improved patient engagement, better adherence to treatment plans, and overall enhanced health outcomes.
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