What are the benefits of using chatbots for businesses?
Chatbots can enhance customer service, reduce operational costs, and provide 24/7 support.
How do chatbots improve customer engagement?
They offer instant responses, personalized interactions, and can handle multiple inquiries simultaneously.
Can chatbots help with lead generation?
Absolutely! Chatbots can qualify leads by asking questions and gathering information before passing them to sales.
What industries benefit the most from chatbots?
E-commerce, healthcare, finance, and travel are among the top industries leveraging chatbots for efficiency.
Are there any downsides to using chatbots?
Yes, they can sometimes misinterpret queries and lack the empathy of human agents.
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