What are the best KPIs for small businesses?
The best KPIs for small businesses often include metrics like revenue growth, customer acquisition cost, and net profit margin.
Can you explain why revenue growth is important?
Revenue growth indicates how well your business is expanding and can help attract investors and improve cash flow.
What about customer satisfaction metrics?
Customer satisfaction metrics, like Net Promoter Score (NPS), help you understand how happy your customers are and can guide improvements.
How often should I review these KPIs?
It's advisable to review your KPIs monthly or quarterly to stay on track and make timely adjustments.
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