What are the best UX metrics to track?
An example of an AI chatbot conversation about tracking essential UX metrics for better design.
What are the best UX metrics to track for my website?
The best UX metrics to track include user satisfaction, task success rate, time on task, and Net Promoter Score (NPS).
How do I measure user satisfaction effectively?
You can measure user satisfaction through surveys, feedback forms, and usability testing.
What is the task success rate and why is it important?
The task success rate measures the percentage of users who complete a task successfully. It's crucial for understanding usability.
Can you explain how to calculate the Net Promoter Score?
Sure! NPS is calculated by asking users how likely they are to recommend your product on a scale of 0-10. Subtract the percentage of detractors from promoters.
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