What are the main challenges of implementing a loyalty program?
Some main challenges include customer engagement, program complexity, and measuring ROI.
How can businesses overcome these challenges?
Businesses can simplify their programs, offer personalized rewards, and use data analytics to track success.
Are there any specific industries that struggle more with loyalty programs?
Yes, industries like retail and hospitality often face unique challenges due to high competition and customer expectations.
What role does technology play in loyalty programs?
Technology helps streamline operations, enhance customer experience, and provide valuable insights through data analysis.
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