What are the common mistakes in chatbot design?

What are the common mistakes in chatbot design?

Some common mistakes include lack of clear purpose, poor user experience, and not training the bot properly.

Can you elaborate on the lack of clear purpose?

Sure! A chatbot should have a specific goal, like answering FAQs or booking appointments, to be effective.

What about user experience? How can that be improved?

Improving user experience involves making the chatbot intuitive, ensuring quick responses, and providing easy navigation.

And how important is training the bot?

Training is crucial! A well-trained bot understands user queries better and provides more accurate responses.