What are the different types of AI chatbots?

What are the different types of AI chatbots?

There are several types of AI chatbots, including rule-based, AI-driven, and hybrid chatbots. Rule-based chatbots follow predefined scripts, while AI-driven chatbots use machine learning to understand and respond to user queries more dynamically.

Can you explain rule-based chatbots in more detail?

Sure! Rule-based chatbots operate on a set of predefined rules and scripts. They can only respond to specific commands or keywords, making them less flexible than AI-driven chatbots. They're often used for simple tasks like FAQs.

What about AI-driven chatbots?

AI-driven chatbots utilize natural language processing and machine learning to understand context and intent. They can learn from interactions, making them more adaptable and capable of handling complex queries.

Are there any examples of hybrid chatbots?

Yes! Hybrid chatbots combine both rule-based and AI-driven approaches. They can handle straightforward queries with predefined rules while also using AI to manage more complex conversations.