What are the different types of chatbots?
An example of an AI chatbot conversation about the various types of chatbots available.
What are the different types of chatbots?
There are several types of chatbots, including rule-based, AI-driven, and hybrid chatbots. Rule-based chatbots follow predefined rules, while AI-driven ones use machine learning to understand and respond to user queries.
Can you explain rule-based chatbots in more detail?
Sure! Rule-based chatbots operate on a set of predefined rules and scripts. They can only respond to specific commands and are best for simple tasks like FAQs.
What about AI-driven chatbots?
AI-driven chatbots use natural language processing and machine learning to understand context and provide more dynamic responses. They can learn from interactions and improve over time.
Which type of chatbot is best for customer service?
Hybrid chatbots are often the best for customer service as they combine the strengths of both rule-based and AI-driven systems, allowing for efficient handling of inquiries.
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