What are the latest AI technologies being used in public transport?
Some of the latest AI technologies in public transport include predictive analytics for demand forecasting, AI-powered chatbots for customer service, and autonomous vehicles.
Can you explain how predictive analytics works in this context?
Predictive analytics uses historical data and machine learning algorithms to forecast future demand for public transport, helping agencies optimize routes and schedules.
What role do AI chatbots play in improving customer service?
AI chatbots provide instant responses to passenger inquiries, assist with ticketing, and offer real-time updates, enhancing the overall customer experience.
Are there any examples of cities successfully implementing these technologies?
Yes, cities like Singapore and Los Angeles have successfully integrated AI technologies to improve their public transport systems, resulting in increased efficiency and user satisfaction.
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