What are the limitations of rule-based chatbots?
An example of an AI chatbot conversation about the limitations of rule-based chatbots.
What are the main limitations of rule-based chatbots?
Rule-based chatbots rely on predefined rules, which can limit their ability to handle unexpected queries.
Can they understand context or nuances in conversation?
Not really. They struggle with context and may provide irrelevant responses if the input deviates from their rules.
Are they better than AI chatbots that use machine learning?
In some cases, yes, for simple tasks. But machine learning chatbots are generally more flexible and adaptive.
What types of tasks are rule-based chatbots best suited for?
They excel in structured tasks like FAQs, booking systems, and simple customer service inquiries.
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