What happens after I report an issue?
An example of an AI chatbot conversation about reporting issues and the subsequent process.
What happens after I report an issue to customer support?
After you report an issue, our support team reviews it and prioritizes it based on urgency.
How long does it usually take to get a response?
Typically, you can expect a response within 24 to 48 hours, depending on the volume of reports.
Will I be updated on the progress of my report?
Yes, you will receive updates via email as we work on your issue.
What if my issue is not resolved?
If your issue isn't resolved, you can escalate it by replying to the update email or contacting us directly.
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