What is a chargeback?
An example of an AI chatbot conversation about chargebacks and their implications.
What is a chargeback?
A chargeback is a reversal of a credit card transaction, initiated by the cardholder's bank.
Why would someone initiate a chargeback?
Common reasons include fraud, dissatisfaction with a product, or failure to receive the item.
How does the chargeback process work?
The cardholder requests a chargeback from their bank, which investigates and may reverse the transaction.
Can merchants contest chargebacks?
Yes, merchants can provide evidence to dispute a chargeback and potentially reverse the decision.
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