What is a return policy?

Can you explain what a return policy is?

A return policy is a set of rules a retailer provides to customers regarding the return of purchased items.

Why is it important to have a return policy?

A return policy builds customer trust, encourages purchases, and helps manage returns effectively.

What are common elements of a return policy?

Common elements include the time frame for returns, conditions for returns, and whether refunds or exchanges are offered.

Can you give me an example of a good return policy?

Sure! A good return policy might allow returns within 30 days, require items to be in original condition, and offer full refunds.