What is cart abandonment rate?
An example of an AI chatbot conversation about cart abandonment rate in e-commerce.
What is cart abandonment rate?
The cart abandonment rate is the percentage of online shoppers who add items to their cart but leave the site without completing the purchase.
Why is it important to track this rate?
Tracking the cart abandonment rate helps businesses understand customer behavior and identify areas for improvement in the checkout process.
What are some common reasons for cart abandonment?
Common reasons include high shipping costs, complicated checkout processes, and lack of payment options.
How can I reduce my cart abandonment rate?
You can reduce it by simplifying the checkout process, offering free shipping, and sending follow-up emails to remind customers.
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