What is the Consumer Rights Directive?
An example of an AI chatbot conversation about consumer rights in the EU.
What is the Consumer Rights Directive?
The Consumer Rights Directive is an EU law that enhances consumer protection across member states.
What rights does it provide to consumers?
It provides rights such as a 14-day cooling-off period for online purchases and clear information about products.
Does it apply to all types of purchases?
It primarily applies to goods and services purchased online or off-premises, but there are some exceptions.
What should I do if my rights are violated?
You can contact consumer protection agencies or seek legal advice to address violations of your rights.
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