Can you explain the difference between defects and warranty claims?
Sure! A defect refers to a flaw or imperfection in a product, while a warranty claim is a request for repair or replacement under a warranty.
So, if I find a defect in my product, can I file a warranty claim?
Yes, if the defect is covered by the warranty, you can file a claim to have it repaired or replaced.
What if the defect is due to misuse?
In that case, the warranty may not cover the defect, as warranties typically exclude damage caused by misuse.
How do I know if my warranty covers a specific defect?
You can check the warranty terms provided by the manufacturer, which usually outline what is covered and what is not.
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