What should I avoid in a mental health chatbot?
An example of an AI chatbot conversation about avoiding pitfalls in mental health chatbots.
What are some things I should avoid when designing a mental health chatbot?
You should avoid providing medical advice, making assumptions about users' feelings, and using overly technical language.
Why is it important not to give medical advice?
Giving medical advice can lead to misinformation and potentially harm users. It's best to encourage them to seek professional help.
What about privacy concerns?
Absolutely! You should avoid collecting sensitive personal information without consent and ensure data is securely handled.
Can you give examples of technical language to avoid?
Sure! Avoid jargon like 'cognitive behavioral therapy' without explanation. Use simple, relatable language instead.
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