What should I do if my claim is delayed?
An example of an AI chatbot conversation about handling delayed claims.
My insurance claim has been delayed for weeks. What should I do?
I'm sorry to hear that! First, check the status of your claim online or through your insurance app.
I checked, but it still says 'under review'. What next?
In that case, I recommend contacting your claims adjuster directly for an update.
What if I can't reach my adjuster?
If you can't reach them, try calling the customer service line for assistance or escalate the issue.
Is there a time limit for how long they can take?
Yes, most states have regulations on claim processing times. You can check your state's insurance department for specifics.
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