What should I do if I receive a defective product?
An example of an AI chatbot conversation about handling defective products.
I just received a defective product. What should I do?
I'm sorry to hear that! First, check the return policy of the store where you bought it.
I bought it online. How do I return it?
You can usually initiate a return through the website. Look for a 'Returns' section in your account.
What if I can't find the return section?
If you can't find it, you can contact customer service for assistance. They can guide you through the process.
How long does the return process usually take?
It varies by retailer, but typically it takes 5-10 business days for the return to be processed.
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