What should I do if I get charged incorrectly?
An example of an AI chatbot conversation about handling incorrect charges.
I just checked my bank statement and I was charged twice for my last purchase. What should I do?
I'm sorry to hear that! First, check if the charges are from the same merchant and for the same amount.
Yes, they are exactly the same. What’s my next step?
You should contact the merchant directly to explain the situation. They may be able to issue a refund.
How long does it usually take to get a refund?
Refunds can take anywhere from a few days to a couple of weeks, depending on the merchant's policy.
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