What should I do if I receive the wrong item?
An example of an AI chatbot conversation about receiving the wrong item in an order.
I just received my order, but it's not what I expected. What should I do?
I'm sorry to hear that! First, can you check the order confirmation to see what you were supposed to receive?
Yes, I ordered a blue jacket, but I got a red shirt instead.
Thank you for confirming. You should contact the seller's customer service to report the issue and request a replacement.
How do I contact customer service?
You can usually find their contact information on their website, often in the 'Help' or 'Contact Us' section.
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