What should I do if my KPIs are not being met?
First, identify which KPIs are falling short and analyze the reasons behind it. Can you share specific KPIs?
Our sales and customer satisfaction KPIs are below target.
For sales, consider reviewing your sales strategies and team performance. For customer satisfaction, gather feedback to understand the issues.
How can I gather feedback effectively?
You can use surveys, interviews, or focus groups to collect feedback. Make sure to ask open-ended questions for detailed insights.
What if the feedback indicates a major issue?
If the feedback reveals significant problems, prioritize addressing them immediately. Develop an action plan and communicate it to your team.
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