What should I do if my return is rejected?
An example of an AI chatbot conversation about handling rejected returns.
What should I do if my return is rejected?
If your return is rejected, first check the return policy of the store. What reason did they give for the rejection?
They said it was past the return window.
In that case, you might want to contact customer service to explain your situation. Sometimes exceptions can be made.
Should I provide any specific information when I contact them?
Yes, include your order number, the reason for the return, and any relevant details about your purchase.
What if they still refuse my return?
If they refuse, you can ask about other options like store credit or an exchange, or consider escalating the issue.
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