What should I do if I don't get a response to my complaint email?
An example of an AI chatbot conversation about handling no response to a complaint email.
I sent a complaint email last week, but I haven't received any response. What should I do?
It's frustrating not to get a response. You might want to follow up with a polite reminder email.
How should I phrase the follow-up email?
You can start by thanking them for their attention and then gently remind them of your previous email.
Should I give them a deadline to respond?
It's reasonable to mention a timeframe, but keep it polite. For example, you could say you'd appreciate a response within a week.
What if I still don't hear back after that?
If there's still no response, consider escalating the issue to a supervisor or using another communication method.
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