What should I do if the seller is not responding?
An example of an AI chatbot conversation about handling unresponsive sellers in transactions.
I've been trying to contact a seller for days, but they haven't responded. What should I do?
It's frustrating when sellers don't respond. First, check if you've used the correct contact method. Have you tried reaching out through different channels?
Yes, I've emailed and messaged them on the platform. Should I wait longer?
If it's been a few days, it's reasonable to follow up once more. If there's still no response, consider looking into the platform's policies on unresponsive sellers.
What if I still don't hear back after that?
If you still don't get a response, you might want to escalate the issue to customer support for assistance or consider finding another seller.
Thanks for the advice! I'll try that.
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