What should I say when cancelling an appointment?
An example of an AI chatbot conversation about how to politely cancel an appointment.
Hi, I need to cancel my appointment for tomorrow.
I understand. Can you please provide me with your name and the time of the appointment?
My name is Sarah, and it was scheduled for 3 PM.
Thank you, Sarah. Would you like to reschedule or just cancel for now?
I think I'll just cancel for now. Thank you for your help!
You're welcome! I've processed your cancellation. If you need to reschedule in the future, feel free to reach out!
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