When should I use benchmarking in my business?
Benchmarking is useful when you want to compare your performance against industry standards or competitors.
What are the benefits of benchmarking?
The benefits include identifying best practices, improving performance, and setting realistic goals.
Can you give me an example of benchmarking in action?
Sure! A company might benchmark its customer service response times against top competitors to improve its own.
How often should I benchmark my business?
It's recommended to benchmark regularly, at least annually, to stay updated with industry changes.
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