When should I use an informal tone in communication?

When is it appropriate to use an informal tone in my emails?

Using an informal tone is appropriate when you're communicating with friends, colleagues you know well, or in casual settings.

What about in professional settings? Can I still be informal?

In professional settings, it depends on the company culture. If it's a relaxed environment, informal language can be acceptable.

Are there any specific phrases I should avoid?

Yes, avoid slang or overly casual phrases in formal emails. Stick to clear and respectful language.

How can I tell if someone prefers a formal or informal tone?

You can gauge their tone from previous communications or by observing how they interact with others.