When should I use slots in my chatbot?

When should I use slots in my chatbot?

Slots are useful when you need to capture specific pieces of information from users, like dates or locations.

Can you give me an example of using slots?

Sure! If a user wants to book a flight, you can use slots to capture the departure city, destination, and travel date.

What happens if the user doesn't provide all the slot information?

In that case, you can prompt the user to fill in the missing information or provide defaults if applicable.

Are there any downsides to using slots?

Yes, overusing slots can make the conversation feel rigid. It's important to balance slot usage with free-form responses.