Hi, I made a payment a few days ago, and it still hasn't gone through. Can you help me understand why?
Sure! There could be several reasons for the delay. Can you tell me which payment method you used?
I used my credit card.
Thanks for that information. Sometimes, payments can take longer due to bank processing times or verification issues. Have you checked with your bank?
Not yet. Should I do that first?
Yes, that would be a good idea. They can provide details on whether the payment is pending or if there are any issues.
Okay, I'll reach out to them. Thanks for your help!
You're welcome! If you have any more questions, feel free to ask.
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