What should I do if my train is cancelled?
An example of an AI chatbot conversation about train cancellations and how to handle them.
What should I do if my train is cancelled?
If your train is cancelled, first check for any notifications from the train company. They may offer alternative travel options.
How can I get a refund for my ticket?
You can usually request a refund through the train company's website or customer service. Make sure to have your ticket details ready.
Are there any compensation policies for cancellations?
Yes, many train companies have compensation policies for cancellations. Check their website for specific details and eligibility.
What are my rights as a passenger?
As a passenger, you have rights to refunds, compensation, and assistance during cancellations. Review the train company's passenger rights policy.
Can I switch to a different train?
Yes, if your train is cancelled, you may be able to switch to a different train. Check with the train company for available options.
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