I'm trying to decide between Zoom and Teams for my team's support needs. Which one is better?
Both Zoom and Teams have their strengths. Zoom is known for its video quality and ease of use, while Teams integrates well with Microsoft 365.
What specific features should I consider for support?
You should look at features like screen sharing, recording capabilities, chat functions, and integration with other tools.
How do the pricing models compare?
Zoom offers a pay-as-you-go model, while Teams is included with Microsoft 365 subscriptions, which can be more cost-effective for larger teams.
Can I use both platforms together?
Yes, you can use both platforms together. Many organizations do this to leverage the strengths of each.
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