What are the best contact methods for AI chatbots?
The best contact methods for AI chatbots include live chat, email, social media, and SMS. Each has its advantages.
Can you explain why live chat is effective?
Live chat is effective because it allows real-time interaction, providing immediate responses to user inquiries.
What about using social media for chatbots?
Social media is great for chatbots as it reaches users where they already spend time, enhancing engagement.
Are there any downsides to using SMS?
Yes, SMS can have limitations like character count and may incur costs for users, which can affect engagement.
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