What features should I look for in an AI chatbot for payments?
You should look for features like secure payment processing, multi-currency support, and integration with payment gateways.
How important is security in payment processing?
Security is crucial! Ensure the chatbot uses encryption and complies with standards like PCI DSS.
Can the chatbot handle refunds and disputes?
Yes, a good AI chatbot should be able to manage refunds and disputes efficiently to enhance customer satisfaction.
What about user authentication?
User authentication is essential for secure transactions. Look for chatbots that support methods like OTP or biometric verification.
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