How can AI chatbots be used in business training?
AI chatbots can provide personalized training, answer questions in real-time, and simulate customer interactions.
Can you give me an example of a training scenario?
Sure! For instance, a chatbot can role-play as a customer, allowing employees to practice their sales techniques.
What are the benefits of using chatbots for training?
Benefits include scalability, 24/7 availability, and the ability to track progress and performance metrics.
Are there any limitations to using chatbots in training?
Yes, limitations include the lack of human empathy and the potential for miscommunication in complex scenarios.
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