How can I create effective user feedback surveys?
To create effective user feedback surveys, start by defining your goals. What specific feedback are you looking for?
I want to understand user satisfaction with our product.
Great! You can use a mix of quantitative questions, like rating scales, and qualitative questions for detailed feedback.
What are some good questions to include?
Consider asking about overall satisfaction, specific features, and areas for improvement. Open-ended questions can also provide valuable insights.
How often should I send these surveys?
It's best to send surveys after key interactions, like after a purchase or support request, to capture timely feedback.
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